Systems and AI Integration Specialist

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Description

We are seeking a versatile and highly motivated IT professional with a strong foundation in Windows system administration, networking, and end-user support, combined with a passion for AI development and automation. This role is ideal for someone in a small IT team environment who enjoys wearing multiple hats-balancing technical expertise with excellent customer service and forward-thinking innovation.

Key Responsibilities :

• Manage, support, and optimize Windows-based desktops and laptops, including Group Policy, PowerShell scripting, patching, and system performance.
• Provide advanced help desk support for local and remote users, ensuring fast response and resolution times.
• Configure and maintain network devices, including firewalls, switches, and wireless access points. Assist with subnetting, DNS, DHCP, and VPN configuration.
• Develop and implement PowerShell scripts and task automations to streamline company operations.
• Integrate and support AI-powered tools and workflows across departments, including productivity enhancements and internal automation projects.
• Educate and support users in basic security awareness, assist with account security best practices, and contribute to IT security initiatives.
• Maintain detailed documentation of systems, processes, and support procedures.
• Collaborate with team members to identify and deploy technology improvements that enhance the end-user experience, while increasing company efficiency.

Requirements