Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative (Advantage) to support customer inquiries and insurance policy needs.

Key Responsibilities

Deliver exceptional customer service while ensuring compliance with legal requirements

Communicate with customers through various channels and navigate multiple systems

Document customer interactions and escalate unresolved issues as needed

Required Qualifications, Training, and Education

High School Diploma or equivalent required

Must hold a valid Property & Casualty Producer / Agent License

Minimum of 1-3 years of customer service experience; call center experience preferred

Intermediate computer skills with the ability to navigate multiple systems

Experience with Microsoft Office suite preferred