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People Operations Specialist

People Operations Specialist

NexampBoston, MA, US
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People Operations Specialist

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp!

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

What We're Looking For :

Nexamp is looking to hire a People Operations Specialist. In this role, you will be responsible for the administration of all company benefits and leaves of absence as well as a variety of other operational projects and tasks to support the People team. This role demands meticulous attention to detail, a deep understanding of policies and procedures, and the ability to handle and communicate sensitive information with discretion.

You will be hybrid out of our Boston Office, with 3 days a week expected. You will report to the Director, People Operations.

What You'll Do :

  • Manage the administration of employee benefits programs such as health, dental, vision, life insurance, disability insurance, and COBRA.
  • Provide guidance and assistance to employees on benefits inquiries and issues, ensuring they receive timely and accurate information. Work with vendors and management on any escalations.
  • Manage the leave of absence process, including partnering with our vendor to ensure compliance with all state and federal laws.
  • Maintain company intranet, ensuring all documents and materials are up to date and accurate, and that employees have quick access to information.
  • Project manage annual open enrollment, including entering new rates / plans into HRIS system, helping to create employee communications, and providing vendors with enrollment data.
  • Conduct regular audits to ensure all enrollments match between our vendors and payroll system. Address any discrepancies and implement corrective actions as needed to maintain consistency between all systems.
  • Review and audit all bills related to benefits; address discrepancies as needed and submit to AP for processing.
  • Lead the Benefits section of New Hire Orientation on a bi-weekly basis; hold benefits trainings as needed.
  • Administer compliance training via our third-party platform. Ensure all employees are assigned the appropriate new hire and annual trainings, per state law.
  • Manage the visa application process for new and existing employees requiring work authorization. Act as a liaison between employees, legal representatives, and management to ensure proper documentation and compliance with immigration laws.
  • Act as back-up for Payroll as needed, including processing and confirming accuracy of bi-weekly payroll process.
  • Work on special projects, as needed.

What You'll Bring :

  • Minimum of 3 years of demonstrated experience in benefits and leave administration.
  • Excellent organizational skills and the ability to manage multiple tasks concurrently.
  • Flexible and ability to pivot quickly as business needs arise.
  • Strong analytical and problem-solving abilities with a keen eye for detail.
  • Exceptional interpersonal and communication skills, capable of handling sensitive situations with diplomacy and confidentiality.
  • Proficiency in HRIS systems and reporting tools.
  • Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
  • Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
  • Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
  • Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
  • Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
  • Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
  • If you don't meet 100% of the above qualifications, but see yourself contributing, please apply.

    At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

    You'll love working here because you will get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!

    Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

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