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International Account Executive II
International Account Executive IIR+L Global Logistics • Hebron, KY, US
International Account Executive II

International Account Executive II

R+L Global Logistics • Hebron, KY, US
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International Account Executive II

International Account Executive II responsibilities and essential job functions include, but are not limited to the following :

  • Timely preparation of rates and quotes for customers and overseas agents
  • Coordinate the routing of import and export bookings with airline and ocean carriers
  • Review and ensure alignment of shipping instructions including to clarify any deviations / conflicts in contradiction to country regulations, export compliance, rate, and routing information.
  • Support the development of existing and new customers
  • Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
  • Prepare all necessary shipping documentation related to international bookings and process all import / export documentation to clearing agents to include : (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
  • Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
  • Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
  • Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Qualifications, Knowledge, Skills, and Abilities :

  • 3+ years' experience with operations in a freight forwarding environment
  • Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
  • Solid knowledge of domestic and international geography including countries, major cities
  • Ability to work in a blended operations and customer development role
  • Manages complex transactional or emotional customer situations promptly and professionally
  • High school Diploma or GED
  • Bachelor's Degree in Business or similar field of study with emphasis in : International Business, Logistics / Supply Chain, Marketing, Psychology, Sales or Transportation preferred
  • Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
  • Prior experience with CargoWise One software system a plus
  • Ability to read, write, and speak English fluently; bi-lingual a plus
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    Account Executive Ii • Hebron, KY, US

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