Radiology Transport

Radiology Transport

In a customer service oriented manner, interviews patients and / or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification / authorization, co-payment collection and communicating with patient and / or their representative with regards to their financial assistance needs.

Prepares and positions patients for examination, treatment and procedures following established procedures. Replenishes and prepares exam and treatment rooms with medical supplies, equipment and linen, maintaining a neat, clean and appropriately stocked environment. Transports patients as needed following established procedures. Answers telephone promptly and courteously responding to customer inquiries and providing routine information. Provides the RN and / or Physician with accurate and timely information regarding patient needs and status and documents information in appropriate records maintaining confidentiality at all times.

Education / Training : High School graduate or equivalent with six months clinical experience in a radiography program or demonstrated equivalent competency preferred. Experience / Skills / Abilities : Successful completion of annual clinical, age and job specific competencies and skill verification tools required. Safe Patient Handling Training, Computer experience and typing skills preferred. Good customer service skills required. Strong telephone etiquette skills and ability to clearly and calmly communicate in English with patients, medical staff and the public.