Sales Operations Specialist

Sales Operations Specialist

For over 20 years, Sunlighten has been the leader in infrared therapy. The value we offer our customers is unparalleled and truly unique in the marketplace. We specialize in infrared saunas, validated by third party clinical trials and shown to help lower blood pressure, reduce pain, aid in weight loss and detoxify the body. The health and wellness industry is on pace to generate over $7-trillion dollars globally in 2025, and we have significant opportunities and plans for growth in this space.

Sunlighten is looking for a highly motivated, detail-oriented, and efficient Sales Operations Specialist to join and support our stellar Sales teams. This person would help improve efficiency and operational designs to drive growth as sales volume increases. You will be responsible for understanding and championing Sunlighten values & vision to maintain a superior experience for our customers and the sales representatives you will support. You will be auditing and analyzing sales orders, enforcing processes in Salesforce and other systems, and communicating to all stakeholders throughout the entire sales process. This team player thrives in a fast-paced environment and is able to handle multiple competing responsibilities.

Sunlighten is proud of the culture we have built. We foster a space with great training and support to ensure our employees have the tools they need to succeed. At Sunlighten, the individual is always more important to us than the employee. We would love for you to join our heart-led culture of caring, celebrating and winning- and winning the right way!

Duties / Responsibilities :

• Quickly become an expert in Sunlighten's product and sales process by working with the current sales operations manager and team who will give you all of the tools you need to succeed
• Collaborate with the sales leadership team, sales reps, accounting department, and other departments to ensure accuracy of sales orders
• Conduct research and analysis of sales data and build reports to present to sales managers and stakeholders
• Analyze and review sales orders for accuracy; help fix any errors found
• Ensure all orders are approved with pricing and discount policies
• Generate, manage, and own all documentation related to the sales process
• Track KPI aggregation by building reports in Salesforce
• Assist with new hire onboarding
• Drive sales efficiencies
• Other duties as assigned