Social Community Manager (New York)

Social Community Manager

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

About the Role

OLIVER is currently looking for a Social Media & Community Manager to join our team! If you are a creative, data-driven and strategic professional whose love language is social media, this role is for you. The ideal candidate is a digital storyteller who understands social media trends, audience behavior, and platform best practices and has a proven track record of managing social media accounts for various brands. The Social Media & Community Manager will manage entire social media accounts from start to finish including content ideation and creation, scheduling, engagement, trend research, and performance analysis to drive success.

From writing thumb-stopping captions and text hooks, to producing visually impactful and noteworthy posts we need a multi-faceted Social Media & Community Manager.

What You Will Be Doing

• Managing day-to-day activities on various social media platforms, including content creation, posting, monitoring, and responding to comments and messages
• Analyzing our social media performance across all platforms using key metrics
• Developing engaging video, copy and photography assets that break through the noise and resonate with the target audiences
• Writing compelling and brand-aligned captions, collaborating with copywriters
• Fostering a positive and engaged online community
• Providing monthly and quarterly performance reporting with data-backed insights and recommendations
• Trend hunting regularly to stay abreast of platform innovations, trending content, and opportunities to engage with social communities
• Ideating content ideas across multiple media platforms and tools, contributing to team brainstorms, content plans, and online execution
• Monitoring social media platforms for UGC, product feedback, relevant trends, etc. Seek opportunities to respond in real-time with brand-appropriate responses
• Defining and tracking KPIs / success metrics monthly in collaboration with the Strategy Team
• Engaging and growing our community by responding in brand voice(s), tapping into culture, and building relationships with our audience

What You Need To Be Great In This Role

Our values shape everything we do : Be ambitious to succeed, be imaginative to push the boundaries of what's possible, be inspirational to do groundbreaking work, be always learning and listening to understand, be results-focused to exceed expectations, be actively pro-inclusive and anti-racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.