Talent.com
Help Desk Lead

Help Desk Lead

VirtualVocationsGary, Indiana, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Help Desk Lead - Financial Shared Services.

Key Responsibilities :

Design and implement a Shared Services Help Desk framework for Tier 1 and Tier 2 inquiries

Deploy and optimize ticketing platforms, chatbots, and AI agents in collaboration with IT

Source and manage initiatives to improve help desk efficiency and responsiveness

Qualifications :

Bachelor's degree in Business, Operations, IT, or related field

5+ years of experience in service delivery, help desk operations, or Shared Services support roles

Experience with ticketing systems, chatbot platforms, and telephony systems

Strong analytical skills and familiarity with performance metrics and reporting tools

Project Management or Six Sigma certification is a plus

serp_jobs.job_alerts.create_a_job

Help Desk Lead • Gary, Indiana, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Harold Washington College Federal Work Study Student- Front Desk Support

Harold Washington College Federal Work Study Student- Front Desk Support

City Colleges of ChicagoChicago, IL, US
serp_jobs.job_card.part_time
Federal Work Study Front Desk Support.City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 7...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Team Leader

Customer Service Team Leader

Binny's Beverage DepotOak Lawn, IL
serp_jobs.job_card.full_time
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Lead Technician - Earth Station Operations

Lead Technician - Earth Station Operations

DishMonee, IL, United States
serp_jobs.job_card.full_time +1
EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mover / Helper

Mover / Helper

New City MovingChicago, IL, US
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
ONSITE JOB OFFERS!!! • • Hiring Helper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Service Desk Specialist (Chicago)

Service Desk Specialist (Chicago)

TAG - The Aspen GroupChicago, IL, US
serp_jobs.job_card.part_time
TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Dental care, urgent care, veterinarian, and medical aesthetics. Working in partnership with inde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
  • serp_jobs.job_card.promoted
Front Desk Associate

Front Desk Associate

EyeSouth PartnersOak Forest, IL, US
serp_jobs.job_card.full_time
University Retina is a full-service practice that specializes in helping patients heal eyesight-robbing diseases of the retina, vitreous, and macula. Led by a team of board-certified ophthalmologist...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Support

Store Support

Home Depot (Retail)Chicago Ridge, IL, US
serp_jobs.job_card.full_time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Lead- Fulfillment

Lead- Fulfillment

WSI StandardChicago Heights, IL, US
serp_jobs.job_card.full_time
We are hiring a Fulfillment Lead to supervise, coordinate, and execute fulfillment activities to ensure a safe and efficient operation at our Sauk Village, IL location. The days and hours for this p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
(OCM) Lead / M365 Lead - Chicago, IL

(OCM) Lead / M365 Lead - Chicago, IL

StaffingChicago, IL, US
serp_jobs.job_card.full_time
Organizational Change Management (OCM) Lead / M365 Lead.Duration 12 Months Plus Contract.Job Description : Seeking for Organizational Change Management (OCM) lead for rolling out Microsoft 365 (M365)...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead

Team Lead

College Hunks Hauling Junk & MovingChicago, IL, US
serp_jobs.job_card.full_time +1
College Hunks Hauling Junk - Southwest Chicago.College Hunks Hauling Junk and Moving is the fastest-growing junk-hauling franchise and moving franchise in America. Honest, Uniformed, Nice, Knowledge...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Warehouse Tech Lead (Multiple Shifts)

Warehouse Tech Lead (Multiple Shifts)

PanduitMerrillville, IN, US
serp_jobs.job_card.full_time
At Panduit, we don't just offer a job we offer a career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Ld Technical Support ERP

Ld Technical Support ERP

Medline Industries - Transportation & OperationsNorthbrook, IL, US
serp_jobs.job_card.full_time
Job Summary Job Description Please Note : This position is fully remote with occasional in office days at the Northbrook, IL Medline office location Schedule : Monday - Friday, 11 : 30am - 8 : 30pm CST S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior GTM Enablement Lead

Senior GTM Enablement Lead

IntercomChicago, IL, US
serp_jobs.job_card.full_time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Geek Squad Installation Helper (Seasonal)

Geek Squad Installation Helper (Seasonal)

Best BuyUSA, Illinois, Chicago
serp_jobs.job_card.full_time +1
Arial,Helvetica,sans-serif;"> As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Desk Specialist

Service Desk Specialist

TAG - The Aspen GroupChicago, IL, US
serp_jobs.job_card.full_time
TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Dental care, urgent care, veterinarian, and medical aesthetics. Working in partnership with inde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Transaction Services Specialist / Team Lead

Client Transaction Services Specialist / Team Lead

AccentureChicago, IL, US
serp_jobs.job_card.full_time
Client Transaction Services Specialist.The Client Transaction Services (CTS) team consists of more than 700 Accounting and Finance professionals with pricing and commercial structuring expertise wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Reset Team Lead

Reset Team Lead

Spar GroupChicago, IL, US
serp_jobs.job_card.full_time
Ready to lead a team to success?.Join SPAR's dynamic overnight reset merchandising team! We are looking for a Reset Team Lead who is passionate about merchandising, building, and overseeing impactf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst - Remote

Service Desk Analyst - Remote

K2 ServicesChicago, IL, US
serp_jobs.filters.remote
serp_jobs.job_card.permanent
serp_jobs.filters_job_card.quick_apply
Service Desk Analyst (Remote - U.Jumpstart your career in the dynamic Legal / IT sector with K2 Services as a Service Desk Analyst!. We offer a comprehensive training program to every incoming S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Drive with DoorDash - Receive 100% of Customer Tips

Drive with DoorDash - Receive 100% of Customer Tips

DoorDashUniversity Park, IL, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Deal Desk Analyst

Senior Deal Desk Analyst

iManageChicago, IL, US
serp_jobs.job_card.full_time
We offer a flexible working policy that supports a healthy balance between personal and professional well-being.This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30