General Manager
Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.
At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.
Why Join Our Team?
- We are a family-owned business and consider our team members part of our family
- We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
- With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
- We encourage team members to have fun while they work
- We provide opportunities for all team members to give back to the community
- We are a community who live out our core values : Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back
What We're Looking For :
Two or more years of experience in general managementExperience in a high-volume environmentExperience in Hospitality and / or Food & Beverage is a plusWilling to work a flexible schedule based on business need (e.g. weekends / holidays)Previous experience with an ability to manage costs including labor costsCore Competencies :
People Leader : Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest ExperiencesOperations Expert : Problem-Solver, Relational, Budget Proficiency, Financial Reporting, Revenue Driver, Strategic Planner, Analytical ThinkerKey Responsibilities :
Ownership of Guest ExperienceForecasting of Sales and PayrollResponsible for Incremental Revenue in CenterHiring and Development Department ManagersCollaboration with Regional Manager to Ensure Smooth OperationsAdditional Duties :
Weekly Revenue ForecastApprove Hourly Staff SchedulingOversee Quarterly Dept. Staff MeetingsProvide Formal Monthly One-On-One's with Dept. ManagersQuarterback of Culture at Their CenterOrientation and Onboarding New StaffPerks We Offer :
Health & 401k BenefitsBonusesPaid-Time OffProfit-SharingDaily PayFree Bowling, Laser Tag & Gameplay!Stars and Strikes is an Equal Opportunity Employer.