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Extra Houseperson

Extra Houseperson

Hilton Grand VacationsNew York, NY, United States
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The Rate of pay for this role is $29.90 per hour. This is a union position.

Position Statement

Commitment and dedication to our culture and Hilton Values is an expected behavior to be displayed towards our guests and team members at all times.

What will I be doing?

As a Houseperson you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards :

  • Provide customer service to guests, including information about resort services, activities and local attractions
  • Transport clean and dirty linen to and from Operations and the Buildings.
  • Make sure that all items delivered to the guest rooms are clean and in working order
  • Reports maintenance deficiencies in order to maintain room in compliance with resort standards
  • Replenish linen and guest amenities
  • Assist co-workers as requested
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our companys success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

  • Ability to Communicate effectively with guest in English.
  • Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
  • Ability to tolerate environmental factors such as humidity, cold / heat, dust and noise
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Hospitality industry
  • What will it be like to be a Team Member with Hilton Grand Vacations?

    At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.

    Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.

    HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor weve received is the continued loyalty of our Owners, Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.EOE / AA / Disabled / Veterans

  • Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
  • What will I be doing?

    As a Houseperson you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards :

  • Provide customer service to guests, including information about resort services, activities and local attractions
  • Transport clean and dirty linen to and from Operations and the Buildings.
  • Make sure that all items delivered to the guest rooms are clean and in working order
  • Reports maintenance deficiencies in order to maintain room in compliance with resort standards
  • Replenish linen and guest amenities
  • Assist co-workers as requested
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
  • What are we looking for?

    Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our companys success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

  • Ability to Communicate effectively with guest in English.
  • Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
  • Ability to tolerate environmental factors such as humidity, cold / heat, dust and noise
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Hospitality industry
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