Service Management AssociateVirtualVocations • Grand Rapids, Michigan, United States
Service Management Associate
VirtualVocations • Grand Rapids, Michigan, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Management Associate to join their team.
Key Responsibilities
Oversee daily call queue performance, ensuring coverage and adherence to SOPs
Generate reports and dashboards related to call metrics and SLA compliance
Assist the Service Management team with trend analysis and process documentation
Required Qualifications
Strong knowledge of ConnectWise Manage and similar call routing systems
Familiarity with call center metrics such as SLA attainment and staffing adherence
Experience with contact center or ITSM tools
Working knowledge of ITIL concepts as they apply to MSP operations
Organizational and conflict-resolution skills
serp_jobs.job_alerts.create_a_job
Management Associate • Grand Rapids, Michigan, United States
Job_description.internal_linking.related_jobs
Morrison Industrial Equipment is looking for a Full-Time Parts & Service Management Associate at our Grand Rapids location, located at 1825 Monroe Ave NW, Grand Rapids, MI.Our Management Associates...serp_jobs.internal_linking.show_more
Responsible for supporting the store team so that a best in class experience for customers can be delivered.Provides great support to customers and the store team while constantly striving for impr...serp_jobs.internal_linking.show_more
Member Service Representative Intern.Consumers Credit Union is looking to hire a passionate.Member Service Representative Intern.
As an MSR Intern, you will provide superior member service and sales...serp_jobs.internal_linking.show_more
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia.
We are a gambling technology company launching a new service and looking...serp_jobs.internal_linking.show_more
Patient Service Representative.We have the great privilege of helping patients and families re-build their lives.It's extraordinarily meaningful work and the reason we greet the day with optimism a...serp_jobs.internal_linking.show_more
SpartanNash Associate Position.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.
We do this for our supply chain customers and U.In fact, we see a day...serp_jobs.internal_linking.show_more
Service Manager position available in the Grand Rapids, Michigan area.This is a direct hire opportunity working at an established company.
Salary-$55K plus commission opportunities.Weekends are rare...serp_jobs.internal_linking.show_more
Citizens and those authorized to work in the U.We are unable to sponsor currently.Skills : A minimum of five years of IT Service Management, IT Operations, and / or project management in client-facing...serp_jobs.internal_linking.show_more Patient Service Representative (Part-Time, Float) Day Shift (United States of America).We have the great privilege of helping patients and families re-build their lives.
It's extraordinarily meaning...serp_jobs.internal_linking.show_more 
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_more
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people.
Our dedicated team members are leaders within the company, and we...serp_jobs.internal_linking.show_more
Patient Services Representative.As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients.You'll work as part of...serp_jobs.internal_linking.show_more
Stifel strives for a culture that puts its clients and associates first : a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers...serp_jobs.internal_linking.show_more Patient Services Representative.As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients.You'll work as part of...serp_jobs.internal_linking.show_more Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_more Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_more Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_more 
Customer Service Associate - DC.MHVillage / Datacomp is a subsidiary of Equity Lifestyle Properties.Founded in 1987, MHVillage / Datacomp is a national leader in the manufactured housing industry based...serp_jobs.internal_linking.show_more
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_more
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_more
Parts & Service Management Associate
Morrison Industries LLC • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Service Associate
Comcast • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Member Service Representative Intern
Consumers Credit Union • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Focus Group
Reeledge • Newaygo, Michigan, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Service Representative
Mary Free Bed • Holland, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Associate
SpartanNash • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Manager
Trillium Staffing • Grand Rapids, MI, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Delivery Manager-Grand Rapids, MI
Staffing • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Service Representative (Part-Time, Float)
Mary Free Bed • Caledonia, MI, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Tax Associate - Onsite
Intuit • LAMONT, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Car Wash Attendant 716
Whitewater Express Car Wash • Hastings, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Services Rep Associate
Corewell Health • Grandville, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Service Associate - NR
Stifel Financial • Holland, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Associate Patient Services Representative Floater
Corewell Health • Zeeland, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Tax Associate
Intuit • Holland, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Tax Associate - Local
Intuit • BYRON CENTER, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Seasonal Tax Associate - Local
Intuit • DORR, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Associate - DC
Equity LifeStyle Properties • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Customer Service Associate
FedEx • Grand Rapids, MI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Customer Service Associate
Fedex Ground • USA, Michigan, Grand Rapids
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30