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Business Support Coordinator
Business Support CoordinatorOmnicom Health • New York, NY, US
Business Support Coordinator

Business Support Coordinator

Omnicom Health • New York, NY, US
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Business Support Coordinator

Business Support Coordinator (BSC) Roles & Responsibilities

  • Manage calendars for all EVP / SVPs cross functional team members (account, creative, medical, strategy); level of involvement is squad dependent
  • Manage travel & expenses for EVP / SVPs cross functional team members; note : Keyuri manages Curiosity Collaboration Squad (EVP & SVP Medical, Strategy, Customer Experience, Experience Planning, UX, Tech) travel & expenses
  • Serve as a resourceful contact for all squad members to direct and / or resolve inquiries and concerns pertaining to travel, expenses, and scheduling as needed
  • With guidance from account, coordinate and set up for client meetings (ex : room, catering, outside restaurant, etc.)
  • For in-office catering, BSC to order catering (using BL credit card) and send HUB receipt of order; HUB to set up catering for meeting
  • Plan all team events (planning & logistics)
  • Manage internal OOTO across the squad
  • Manage non-billable travel for all out-of-town squad team members twice a year (BL yearly event + one other time)
  • BSC to coordinate conferences throughout the year, ex : ASCO, ESMO, SABCS (including travel logistics, meals, client entertainment, etc.) workbook shared amongst BSCs
  • Attend squad / team meetings when needed
  • With direction from manager, submit Paige tickets when employees need to be added to or taken off lists
  • When needed, support EVP / SVPs putting in Paige tickets for IT support
  • Manage BL main reception #646-364-1500 (including voicemail) as part of a rotation
  • Provide coverage, when needed, across BSCs
  • Based on bandwidth and with supervised training by account team, handle data entry of scope(s) into client portals (ex : PRISMA, Decideware)

Advanced Skills and Expectations for Sr. BSCs and BS Managers

As the Business Support person moves to the next level, they are expected to demonstrate an increase in :

  • Decision-making abilities and authority
  • Autonomy in day-to-day work
  • Comfortability with ambiguity
  • Proactivity around completing tasks
  • Solutions-oriented thinking
  • Creation of processes from scratch
  • Years of experience in administrative function
  • Note : While the above indicate general roles & responsibilities of the BSCs, there are also many squad specific responsibilities unique to each squad. These responsibilities are determined by the BSC and their direct manager.
  • Salary range-$45,000- $59,500.

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    Support Coordinator • New York, NY, US

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