Job Description
Job Description
Title : IT Asset Agent (Hybrid)
Location : Acton, MA 01720
Pay Rate : $35–$40 / hr (W2)
Overview :
Seeking an IT Asset Agent to support enterprise service management efforts by maintaining and optimizing IT asset data within ServiceNow .
Responsibilities :
- Manage and track IT assets from procurement to retirement using ServiceNow HAM and CMDB .
- Ensure asset accuracy through audits, reconciliations, and data validation.
- Collaborate with IT and procurement teams to improve asset management processes.
- Generate asset reports and provide insights for strategic planning.
- Utilize tools such as ServiceNow Discovery , Intune , JAMF , and Rapid7 .
Qualifications :
5+ years in IT Service Delivery; 1+ year in IT Asset Management.Strong ServiceNow knowledge; certifications a plus.Excellent analytical, problem-solving, and communication skills.