Overview
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, leaders share expertise, building authentic community and a sense of belonging while plotting a bold course of exciting innovations. We are the future of beauty services. Be part of the transformation.
General Summary & Scope
The Master Stylist is responsible for engaging with guests, consulting on their hair care needs, and recommending products and services. Delivers quality professional services with an emphasis on the guest's total look. Supports the Experience Manager and Assistant Services Manager through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards). Requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Perform hair services including design, cuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed a weekly sales goal of $1,250 in average hair service sales and productivity goals; contribute to store goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
- Demonstrate products with guests to drive sales and enhance guest service.
- Support in-store events, promotions, and marketing initiatives to deliver an exceptional guest experience.
- Stay informed on new and existing industry trends, products, and services and be knowledgeable about ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
People
Develop guest relationships through consultations and appropriate recommendations.Serve all guests, including walk-ins, in a timely and efficient manner.Collaborate with skin therapists and retail team to provide a total-store guest experience.Establish professional peer and brand partner relationships to deliver an exceptional guest experience.Share benefits of the guest loyalty program, including credit and Ulta Beauty app, with guests in salon and on the sales floor.Attend mandatory trainings and meetings for continuous professional development.Process
Know and comply with Ulta Beauty's policies, procedures, and standards.Follow safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.Follow established service protocols to ensure a consistent and exceptional guest experience.Use booking and clientele systems to schedule return services and events.Communicate supply needs to the Experience Manager to ensure guest readiness.Maintain outstanding store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and assigned areas.Adhere to the Ulta Beauty dress code.Protect company assets by following loss prevention practices.Execute other operational tasks as directed.Job Qualifications
Education
Cosmetology licenseExperience
Previous relevant work experience is requiredSkills
Proficiency with latest salon techniques in hair cutting, coloring, styling, texture, treatments, extensions, makeup, and ear piercing (where applicable) or aptitude to develop skills in all service categories.Proficiency with equipment and chemicals used in technical work.Ability to demonstrate, recommend, and sell pro hair care and makeup products.Strong communication skills.Ability to work independently and as part of a team.Ability to build and maintain strong customer relationships and clientele.Special Position Requirements
Flexible schedule including days, evenings, weekends, and holidays.Working Conditions
Continuous mobility during shift.Ability to lift up to 10 lbs repeatedly.Frequent bending, reaching, and twisting.Ability to stand for long periods.Coordination and manipulation of objects during shift.If an associate has a disability, the company will engage in an interactive process to determine reasonable accommodations.
Pay range : $20.00 per hour, with potential for services pay under the Services Compensation Plan. Pay is based on factors including education, qualifications, certifications, experience, and location. Eligible associates may earn overtime and tips. Full-time benefits include health, dental, vision, life, and disability; part-time benefits include dental, vision, life, and disability. For benefits information visit the Ulta benefits page.
About Ulta Beauty
Ulta Beauty (NASDAQ : ULTA) is the largest North American beauty retailer with more than 25,000 products from 500 brands. We offer a full-service salon in every store with hair, skin, brow, and makeup services.
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