Job Description
Job Description
About the Role :
As a Guest Service Associate at European Wax Center, you are the first point of contact for every guest—and you play a key role in creating a welcoming, professional, and memorable experience. You’ll be the face of our center, managing the flow of guests and appointments, answering questions, and promoting services and retail products. Through our proven training program, you'll gain valuable customer service and sales experience, with opportunities to grow into leadership roles.
What We Offer :
Compensation and Benefits :
Four Revenue Streams : Competitive hourly rate, bi-weekly commissions, month end bonuses, and guest review incentives
Health & Wellness : Medical, dental, and vision insurance options
Retirement Savings : 401(k) program with employer match
Employee Perks :
50% discount on waxing services
40% discount on EWC retail products
Pay advances available
Gift card incentives
Free financial planning tools
Paid vacation days
Discounts through Staples and Skechers corporate programs
Training & Development :
On-site, paid training
“Experts in Wax” scholarship program
Unlimited guest and employee referral bonuses
Career advancement and leadership opportunities
What We’re Looking For :
Friendly, energetic, and professional demeanor
Strong communication and interpersonal skills
Comfortable in a guest-facing, sales-focused role
Ability to manage appointment flow and guest check-in / check-out processes
Sales or front desk experience is a plus—but not required
Availability for part-time or full-time work, including at least one weekend day
Consistent professional appearance and attitude
Salon • Grand Rapids, MI, US