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Badge Technician

Badge Technician

Allied UniversalHerndon, VA, US
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Badge Technician

Allied Universal is hiring a Badge Technician. The Badge Technician is primarily responsible for customer service support, facilities support, phone call service and trouble ticket resolution, and access management.

Location : Herndon, VA

Pay : $21.50 / hr

Paid Weekly!

Shift : Will be discussed at interview

Responsibilities :

  • Assist customer employees and associates resolve their badging issues via phone, email, trouble ticketing, and in-person
  • Process badges and maintain appropriate logs regarding the issuance, return and track all associated actions
  • Monitor and regulate the daily activities to ensure compliance with site policies and procedures
  • Retain and maintain all access control documents, as well as conduct audits on access control records
  • Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager
  • Acknowledge and share pass down information with officers on shift
  • Make emergency notifications as necessary pursuant to site Post Orders

Qualifications (Must Have) :

  • High school diploma or equivalent
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment
  • Experience working with security access control as well as badging applications and / or software (e.g., Lenel)
  • Effective oral and written communication skills
  • Proficiency with Microsoft Office Applications
  • Able to assess and evaluate situations effectively
  • Identify critical issues quickly and accurately
  • Research, investigate, compile information
  • Write informatively, clearly, and accurately

    • Preferred Qualifications (Nice to Have) :

  • Prior military or civilian law enforcement experience
  • College degree in Criminal Justice
  • Experience in a security operations center, military Tactical Operations Center, or similar environment
  • Supervisory experience, ideally in a security role
  • Administrative or customer service experience

    • Benefits :

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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    Technician • Herndon, VA, US

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