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Service Provider Helpdesk Coordinator
VirtualVocationsSaint Louis, Missouri, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Coordinator, Service Provider Helpdesk.
Key Responsibilities
Handle service provider calls, tickets, and emails professionally and efficiently
Communicate challenges to stakeholders to increase service provider satisfaction and retention
Work collaboratively across the Service Provider Relations department to address concerns and needs
Required Qualifications, Training, and Education
1-2 years of client service or related experience in an office setting
High school diploma required; Associate's degree a plus
Ability to use NetSuite and coach others on system issues
Ability to multitask and work under pressure while maintaining professionalism
Commitment to company objectives and regular, reliable attendance
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Service Coordinator • Saint Louis, Missouri, United States
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