Senior Travel Agent Entertainment - Multi-Vertical

Senior Travel Agent Entertainment - Multi-Vertical

Date : Oct 3, 2025

Location : US, Virtual, NOAM

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

Senior Travel Consultant Entertainment - Multi-Vertical (Remote)

Full time, United States

Hours of operation are 6a-9p PST.

You'll be working for Netflix, the world's leading streaming service. With an operation that covers 190 countries and that's transformed so many lives. You'll be dynamic, flexible with both your hours of work and work location and be passionate about providing first-class customer service as you move your travellers around the globe. A love of films, TV, media is a definite plus point as you'll be working closely with Netflix personnel as part of their core support network.

As a Senior Entertainment Travel Consultant, you will confidently offer expert guidance and be keen to share your knowledge. You will want to assist our clients to perfect their travel plans. You will be calm and reassuring and no challenge will be too much trouble. You will be able to offer hints and suggestions and will enjoy making recommendations. This could be for a great place to stay, the best seat onboard, the latest special offers, or just ways to make their journey run more smoothly. And of course, you'll give our clients all of the necessary data to allow them freedom and responsibility to make informed decisions wherever possible and immerse yourself in the Netflix culture.

As a Senior Travel Consultant Entertainment - Multi-Vertical, you will

• Accurately and efficiently handleincoming travel requests via multiple channels e.g., phone, emails for Netflix Entertainment
• Being aware of the budgets and offering the best solutions possible
• Understand the needs of travelers, appropriately guiding them to the best solutions
• Handleamendments, cancellations, and schedule changes, including the recalculations of domestic and international airfares
• Delivergreat customer service each and every time, showing your enthusiasm for working with the clients
• UpdateTravel Manifests and travel logs
• Ensureaccuracy in itineraries, and back-office invoicing and billing
• Keepup to date with the changing nature of travel resulting from the pandemic
• Providevisa and country entry restriction guidance
• Workwith colleagues in different regions to provide a successful global follow the sun operation

About you

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

About BCD Travel

We're a market leader in travel management : We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You'll be offered

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Consultant Entertainment - Multi-Vertical is between $50,000 and $80,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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