Execute Personalized HCP journey and trigger next best action.
Build the marketing technology backbone for n=1 HCP targeted end-to-end marketing and field expereinces.
About the Role
Design end-to-end architecture : identity / consent → decisioning → orchestration → activation.
Responsibilities
- Orchestrate workflows with Temporal.io (preferred) or Airflow ; prototype in n8n / Zapier .
- Stand up omnichannel connectors (Email, SMS, Push, Paid Media, Web personalization, CRM sync).
- Operationalize a CDP ( Adobe RTCDP , Salesforce Data Cloud , or Segment ) for profiles, events, and activation.
- Configure journeys in Adobe Journey Optimizer , Braze , or Iterable with guardrails and experiments.
- Implement state management (Redis / DynamoDB / Firestore) for low-latency context and idempotency.
- Ensure security / compliance (HIPAA / PHI, GDPR / CCPA); build monitoring, alerts, and SLAs.
Qualifications
7+ years in Martech / Solutions Architecture with omnichannel personalization.Production experience with Temporal / Airflow and one+ CDP (Adobe RTCDP, SF Data Cloud, Segment).Hands-on in Braze / Iterable / AJO journey design and execution.Strong API / event design; TypeScript or Python proficiency.Identity resolution, consent, deliverability; Redis / DynamoDB / Firestore experience.Regulated data handling (HIPAA / PHI).Required Skills
Omnichannel Connectors : Email, SMS, Push, Paid Media, Web persoanlization, CRM sync)Workflow Orchestration : (Temporal.io, Airflow, n8n, zapier for prototype)Customer Data Platform (CDP) Adobe RTDCP, Salesforce Data Cloud, SegmentJourney design and execution Engines : Adobe Journey Optimizer, Braze, IterableState Management : Redis, Dynamo DB, or Firestock to track user journey contecxtPreferred Skills
Stack (you’ll touch some of these) : Temporal.io, Airflow, n8n / Zapier, Adobe c, Salesforce Data Cloud, Segment, AJO, Braze, Iterable, Email / SMS / Push / Paid / Web / CRM, Redis / DynamoDB / Firestore, REST / GraphQL, Datadog / New Relic.Pay range and compensation package
Contract position located in North Chicago, IL.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.