Director of Call Center OperationsVirtualVocations • Van Nuys, California, United States
serp_jobs.error_messages.no_longer_accepting
Director of Call Center Operations
VirtualVocations • Van Nuys, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.
Key Responsibilities
Lead the integration of Access Center and Care Navigation teams into a unified call center operation
Develop and implement strategies to streamline processes and improve service delivery
Supervise and mentor call center managers and staff, fostering a culture of excellence and continuous improvement
Required Qualifications
Bachelor's degree; Master's preferred
7+ years' experience in call center management, with at least 3 years in leadership roles
Experience managing large-scale call center operations and leading teams through transformations
Strong understanding of call center technologies and best practices
Experience in healthcare or medical practice settings is highly desired
serp_jobs.job_alerts.create_a_job
Call Center Director • Van Nuys, California, United States
Job_description.internal_linking.related_jobs A company is looking for a Director of Clinical Services Operations.Key Responsibilities Lead day-to-day operations ensuring compliance with contracts and regulations Develop and implement proce...serp_jobs.internal_linking.show_more A company is looking for a Director, Total Rewards.Key Responsibilities Lead and mentor the Total Rewards team to enhance employee benefits and HR systems Design and evolve compensation and rewa...serp_jobs.internal_linking.show_more A company is looking for a Manager, Contact Center Operations to lead and optimize the performance of front-line agents in a fast-paced environment.
Key Responsibilities Build and sustain a high-p...serp_jobs.internal_linking.show_more A company is looking for a Director, Channel & Partner Sales Operations & Strategy.Key Responsibilities Lead annual and quarterly GTM planning for partner and channel sales, aligning with corpora...serp_jobs.internal_linking.show_more A company is looking for a Director of Inside Sales (Remote).Key Responsibilities Meet or exceed enrollment, revenue, and profitability goals Lead and support enrollment managers in achieving pe...serp_jobs.internal_linking.show_more A company is looking for a Senior Director, People.Key Responsibilities Lead core People Team functions including Contact Center, People Technology, People Analytics, and Innovation Develop and ...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture through goal setting and accountability Enhance agent perfo...serp_jobs.internal_linking.show_more A company is looking for a Director of Renewals to lead the customer renewal process and develop a new renewals team.Key Responsibilities Hire and manage the renewals team to achieve customer ret...serp_jobs.internal_linking.show_more A company is looking for a Director of Infrastructure Connectivity Services.Key Responsibilities Provide strategic and operational leadership across all enterprise connectivity domains including ...serp_jobs.internal_linking.show_more A company is looking for a Director of Client Operations.Key Responsibilities Oversee day-to-day delivery of contracted operational services to clients Lead direct reports and manage client inqu...serp_jobs.internal_linking.show_more A company is looking for a Director of Claims Payment & Payment Integrity Operations.Key Responsibilities Develop and manage claims payment and payment integrity workflows Ensure compliance with...serp_jobs.internal_linking.show_more A company is looking for a Director of Revenue Operations.Key Responsibilities Serve as the strategic owner for go-to-market planning, collaborating with cross-functional teams to ensure operatio...serp_jobs.internal_linking.show_more A company is looking for a Director, Client Success to join their Client Success team.Key Responsibilities Manage day-to-day operations for key strategic accounts and serve as the primary contact...serp_jobs.internal_linking.show_more A company is looking for a Senior Director of Renewals to lead the renewal strategy for their client base.Key Responsibilities Own and execute strategies to protect and grow recurring revenue whi...serp_jobs.internal_linking.show_more A company is looking for a Director of IAM Cloud Product in Information Security.Key Responsibilities Lead the strategy, design, and delivery of cloud-native IAM capabilities across various servi...serp_jobs.internal_linking.show_more 
If you are a seasoned cloud technology leader looking for an opportunity to showcase your strategic design, implementation and management of cloud infrastructures, then we would like to meet you!.T...serp_jobs.internal_linking.show_more A company is looking for a Director of Care Operations.Key Responsibilities Oversee day-to-day operations of the Enhanced Care Management program to meet delivery targets Grow and manage a multi...serp_jobs.internal_linking.show_more A company is looking for a Director, People Operations.Key Responsibilities : Design and implement global people operations infrastructure to enhance efficiency and employee experience Lead and d...serp_jobs.internal_linking.show_more A company is looking for a Director, Business Operations & Strategy (Marketplace Growth).Key Responsibilities Own the systems, strategy, and execution behind the quoting engine, automation infras...serp_jobs.internal_linking.show_more A company is looking for a Director of Sales Operations.Key Responsibilities Partner with Sales leadership to translate revenue goals into operational plans and quotas Design and continuously im...serp_jobs.internal_linking.show_more
Director of Clinical Operations
VirtualVocations • Fullerton, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Total Rewards
VirtualVocations • Whittier, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Contact Center Operations Manager
VirtualVocations • Glendale, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Channel Sales Operations
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of Inside Sales
VirtualVocations • Fullerton, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of People Operations
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations
VirtualVocations • Torrance, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Renewals
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Infrastructure Services
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Client Operations
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Claims Operations
VirtualVocations • Van Nuys, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Revenue Operations
VirtualVocations • Torrance, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Client Success
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Director of Renewals
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of IAM Cloud Security
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director, Cloud Operations
Cornerstone Research • Los Angeles, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Care Operations
VirtualVocations • Fullerton, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of People Operations
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Business Operations
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Operations Director
VirtualVocations • North Hollywood, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted