Senior Business Program Manager

Business Programs Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Are you an outstanding Program Manager who is looking to join a team at the heart of Expedia's business? The Traveler and Partner Service Platform (TPSP) organization is Expedia Group's Customer Service function, which brings together operations, product and technology, and enablement functions across our traveler, partner, and B2B lines of business. Our philosophy is to deliver the best travel experiences to our travelers and partners using our service platform. The Program Management team works across the many groups and products that make up TPSP to deliver large, complex initiatives. The Business Programs Senior Manager will play a meaningful role supporting TPSP as well as broader Expedia Group. You will shape the future of Expedia by bringing a blend of operations experience, product knowledge, strategy, and program management competencies to our portfolio of high visibility initiatives. This role is unique and inherently cross-functional - you will collaborate across the multiple teams that develop and run our platform to envision and deliver solutions.

In this role, you will :

• Lead large, long-range initiatives while delivering value incrementally by operating in an agile, rapid development environment.
• Operate effectively within the organization's formal and informal structures by building relationships across departments and understanding the roles and perspectives of diverse partner groups.
• Work across team boundaries with multiple product and program managers to appropriately prioritize work to align with overall initiative, organization, and company goals.
• Actively identify and drive resolution on cross-team risks and issues, scope changes, resource constraints, and other impediments.
• Continually build knowledge about our operations, products, capabilities, usage, and future traveler, partner, and agent needs.
• Craft solutions that empower our business to scale and adapt by partnering with our brand and business partners to solve problems.

Experience & Qualifications :

Experience / Education

The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability : IN, and others.

Expedia Group's family of brands includes : Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com / jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.