Senior Director, Global Operations

Skai is seeking a passionate, strategic, and driven Senior Director, Global Operations to oversee day-to-day Corporate Operations across the US and EMEA regions as well as Business Operations globally, driving global strategic initiatives. Reporting directly to the COO, the Senior Director will play a key role on the Global Operations and Culture team, collaborating closely with Human Resources, IT, and Information Systems.

The ideal candidate will lead a team of four Office and Culture Managers and partner with leaders, managers, and employees across various regional offices. This role is ideal for someone enthusiastic about building and leading a creative, people-first workplace program while advancing critical business operations in a fast-paced, agile environment centered on delivering exceptional customer experiences.

Responsibilities

• Lead the US and EMEA Operations and Culture team in implementing Skai offerings and solutions aligned to the broader Global Operations plan and strategy
• Guide the Office and Culture Managers in creating a strong and energetic, “customer first,” environment within each office and across the region, while aligning to Skai’s overall culture
• Maintain Skai standards across all offices, ensuring consistent and seamless operations
• Collaborate with the global Operations team to build end-to-end processes and programs for Skai
• Actively identify and recommend innovative and creative initiatives to improve the overall employee experience
• Drive operational growth by identifying opportunities for cost reduction, quality improvements, risk mitigation, industry trends and efficiency across regions
• Oversee facility services and amenities, balancing quality, cost, efficiency and employee experience
• Lead and initiate special, one-off projects such as office moves / upgrades, local company events, volunteer days and more
• Understand our unique Skai culture, partnering with Human Resources to ensure programs and plans are consistent, on brand, and effective
• Manage vendor relationships, negotiate commercial aspects of agreements and work closely with Legal to manage contracts
• Support the performance and development of the direct reports

Business Operations & Strategy

Requirements

We are hybrid for the long term - with a great home / office work mix (three days in office per week), passionate and diverse team members, and a vibrant company culture. The annual salary range for this position is $160,000-180,000. This position is also eligible for additional quarterly bonus compensation through one of Skai’s highly attractive incentive plans.

Skai, Inc. is an Equal Opportunity Employer . At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status.

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application. Skai is an E-Verify employer.

#J-18808-Ljbffr