Talent.com
Project Manager

Project Manager

EurofinsBarberton, OH, US
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Project Manager

Eurofins Environment Testing, Barberton, OH is seeking a Project Manager. The Project Manager is accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.

Essential Duties and Responsibilities :

Project Set-Up :

  • Project review in LIMS
  • Sets up project
  • Adds any project notes (special reporting and invoicing instructions, etc.)
  • Reviews project documentation
  • Adds any project documentation to central repository
  • Sets up client for Total Access
  • Manages purchase orders, task orders, contracts, and change order requests
  • Verifies that lab compound lists and limits meet project requirements for new projects not quoted
  • Adds any project specific limits / lists to LIMS
  • Deliverable assignment and delivery route
  • For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed
  • Communicates project details to operations
  • Initiates project kick off call with client and pertinent staff, if needed
  • Engages work share labs, service centers, and non-Eurofins TestAmerica locations as needed for new projects not quoted
  • Works with operations to ensure adequate capacity for incoming work (forecasting)
  • Provides updates to operations on upcoming work
  • Familiarity with state and national program requirements as it pertains to work mix
  • Create bottle orders
  • Schedules courier or field sampler, if needed
  • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set-up as vendors for new work
  • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set-up as vendors for existing work
  • Initiates approval process for any subcontract labs not on the approved list
  • Generates subcontract paperwork
  • Generates accounting software requisition when sending subcontract samples
  • Verifies that lab certification meets project requirements
  • Verifies that lab compound lists and limits meet project requirements for new quotes
  • For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits
  • For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticket
  • Engages work share labs, service centers, and non-TA locations as needed for new quotes
  • Provides supporting documentation to client as needed (contact list, bottle table with preservation, etc.)

Sample Receipt :

  • Communicates any issues to clients for duration of project
  • Manages incoming work for Rush and short holds
  • Reviews log-in
  • Resolves log-in issues with client
  • Informs client of any log-in discrepancies
  • Sets samples to "available" after review
  • Sends client sample receipt confirmation
  • Reviews draft invoice
  • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
  • Reporting :

  • Client specific report requirements
  • Reviews job list daily and manages due dates
  • Communicates any expected delays to clients before the job due date
  • Confirms any data anomalies (filtered >
  • dissolved, deviations from historicals, etc.) with operations before submitting to client

  • Reviews reports and EDDS before issuing to the client
  • Confirms correct report format and EDD format is used
  • Creates and issues final report by client due date
  • Issue final data packages
  • State Reporting forms and submissions
  • DMR forms
  • EDD checkers
  • Data Upload
  • Compiles case narratives
  • Invoicing :

  • Sets up delivery route
  • Reviews final invoice before issuing to client
  • Generates credit / debit memos as needed
  • Submits credit / debit memos for approval
  • Submits approved credit / debit memos to client, if needed
  • Submits revised invoices
  • Initiates follow up calls to confirm correct invoicing
  • Works with collections on A / R follow up
  • Regular review of A / R status
  • Client Set-Up :

  • Work with CSM to communicate lab capabilities to the client
  • Requests new client review
  • Confirms sales assignments with Business Development Manager
  • Takes new quote requests from clients
  • Reviews client contract requirements / coordinates review.
  • Reviews purchase orders
  • Submits purchase orders for approval and returns approved orders to client
  • Follows up on client terms and credit limit
  • Account Maintenance :

  • Follow up calls and visits with clients
  • Provides technical support as needed
  • Uses company resources to follow up on client requests
  • Familiarity with company capabilities and key contacts
  • Forward opportunities and leads to sales
  • Forecasts upcoming work
  • Asks for the next opportunity
  • Area of responsibility (air, regulations, etc.)
  • Submits client complaints and participates in correction action / follow up as needed
  • Communicates client issues / complaints to sales
  • Follows up on client requests
  • Supports the follow up of quotes / bids for tracking purposes
  • Quotes & Proposals :

  • Initiates project QAPP review with operations, QA, and subcontract labs as needed
  • Initiates technical support from operations as needed (special requests, method development, technical review, etc.)
  • Quote generation and approvals
  • Reviews client quote requests for capabilities, certifications, scope
  • Confirms client contracts (if applicable) and pricing
  • Determines lab placement for the work
  • Confirms that lab certification meets project requirements
  • Confirms that lab compound lists and limits meet project requirements
  • Creates quotes
  • Submits quotes for approval
  • Sends quotes to client
  • Forecasts quotes
  • Provides QAPP / SOW information to the client as needed
  • Updates status in LIMS
  • Basic Minimum Qualifications :

  • Education : BS / BA in Chemistry / Sciences or related field (four years related experience may substitute for a degree)
  • Experience : 6 months of client-relationship / customer service experience
  • Prefer some bench chemist or field experience

  • Requires additional lab training in methods and QA across multiple departments
  • The ideal candidate would possess :

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