Site Leader
The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and / or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience.
DUTIES & RESPONSIBILITIES :
- Provide jobsite construction and technical leadership for large projects
- Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment
- Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors
- Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site
- Leads and supports start-up and site testing activities for assigned projects
Ensure sufficient manpower on-site each day to perform start-up and site testing work
Assist during start-up and site testing as necessary, depending upon man-power availability and site locationProvide daily status reports to Service Management, Project Management and sales repTECHNICAL RESPONSIBILITIES
Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-tradeKeeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service TipsSAFETY RESPONSIBILITIES
Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective / preventative actions required in a timely fashionResponsible for the adherence and administration of all site and Vertiv Safety policies on job sitesOperates in a safe manner in accordance with published safety guidelinesMust wear appropriate PPE as per company guidelines and accordance with job dutiesAdhere to work hours policy guidelines "14 hours rule"Report all work related accidents or injuries within 24 hours to the appropriate personnelMust be a role model to fellow associates with regards to safety by setting a positive exampleLead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective / preventative actionsADMINISTRATIVE RESPONSIBILITIES
Ensure adherence to Vertiv Warranty process in partnership with Project ManagerProvide accurate and timely reporting in accordance with published guidelinesTimecards, expense reports, mileage reports, SR / task closure, forms, et al.
Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systemsMaintain company property according to company policiesCredit cards, PPE, test equipment, laptop, smartphone, et al.
CUSTOMER SATISFACTION RESPONSIBILITIES
Provide proper and adequate communication to internal and external customersEnsure daily alignment of customer expectations and Vertiv activity, and drive clarification / re-alignment if there appears to be misalignment of expectationsMaintain customer satisfaction rates according to company guidelinesPERSONAL PERFORMANCE EXPECTATIONS
Make decisions based on the Fundamental 5 in order of importance : Safety, Quality, Timeliness, Cost, ProductivityCapable of making timely decisions, technical and commercial, under pressureMaintain productive utilization rate according to company guidelinesAdhere to company dress code and safety regulationsUnderstand and comply with company startup / escalation process and proceduresIn all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv BehaviorsAbility to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.Ability to handle stressful situations and provide a calming effect to customerHigh level of diplomacy when interacting with internal and external customersQUALIFICATIONS :
Experience (one or more of the following)ASEET or ASMET preferred
Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and / or HVAC equipment preferredSix years military experience in a related fieldMinimum 2 years of experience in Industrial construction managementInterpersonal SkillsVertiv Behavior practitioner
Strong organizational skillsIndependent operatorStrong verbal and written communication skillsAble to build and maintain trusting customer relationshipsCollaborative and cooperative in high-stress environmentsAble to communicate at all levels of an organization with a base level of executive presenceAble to quickly respond to changing customer priorities without disruption or resistanceMust be able to read and interpret electrical one-line diagrams and blueprintsIn all aspects of the job, need to lead by example, and held to a higher standard of conductProduct certifications up to date
Meet all aspects of the job descriptionPerformance evaluation rating of meets all aspects of job requirement or betterConsistent performance and customer relation skillsTechnical skillsAbility to make an immediate site evaluation, skills to include : environmental temperature, and general operating conditions without supervision
Ability to summarize and report all work related tasks performedIndependently evaluate, recognize and recommend acceptable customer solutions based upon site evaluationRecommend and direct activities at a customer site by leading technical activities of other techniciansProvide on-site customer consultation with the assistance of Project Leader(s)Capable of providing project leadership and on-site direction for assigned projectsExpert in COHE proceduresExpert in site acceptance testing procedures and equipmentComputer skillsAdvanced word processing, report generation
Spreadsheet processingElectronic mailTest equipment and data analysis programsFamiliarity with computer networksMechanical aptitudeWORKING CONDITIONS :
Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the projectIf assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessaryJobsites consisting of industrial new construction (greens field) or retrofit construction (browns field)Flexible schedules (weekends, evenings, and holidays)Valid driver's licenseDeployable in the event of emergenciesPHYSICAL REQUIREMENTS :
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to