Customer Account Representative

Job Description

Job Description

Company Description

About Us

At Beloform , we are dedicated to crafting innovative and high-quality products that reflect precision, creativity, and excellence. Our company is built on a foundation of integrity, collaboration, and continuous improvement. We take pride in our commitment to innovation and our ability to deliver outstanding results for our partners and clients. Joining Beloform means becoming part of a forward-thinking team that values growth, craftsmanship, and professionalism.

Job Description

Job Description

Beloform is seeking a detail-oriented and motivated Customer Account Representative to join our growing team in Atlanta. This role plays a vital part in maintaining strong client relationships, ensuring smooth account operations, and delivering outstanding service to meet and exceed client expectations. The ideal candidate is a strong communicator who thrives in a fast-paced, professional environment and enjoys working collaboratively to achieve results.

Responsibilities

Manage and maintain client accounts with professionalism and accuracy.

Serve as the primary point of contact for customer inquiries, requests, and follow-ups.

Build and nurture long-term relationships with clients to promote satisfaction and retention.

Coordinate with internal departments to ensure timely and effective delivery of services.

Monitor account performance and identify opportunities for improvement.

Prepare account reports, documentation, and status updates as required.

Handle billing and administrative processes efficiently and with attention to detail.

Qualifications

Qualifications

Bachelor’s degree in Business Administration, Communications, or a related field preferred.

1–3 years of experience in account management, customer service, or a similar role.

Strong organizational and multitasking abilities.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office Suite and CRM systems.

Proven ability to manage client relationships with professionalism and discretion.

Additional Information

Benefits

Competitive salary package ($59,000 – $63,000 per year).

Career growth and professional development opportunities.

Supportive and collaborative team environment.

Comprehensive training to ensure long-term success in your role.

Opportunity to be part of a respected and expanding organization.