Talent.com
Service Desk Analyst
Service Desk AnalystVirtualVocations • Lafayette, Louisiana, United States
Service Desk Analyst

Service Desk Analyst

VirtualVocations • Lafayette, Louisiana, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Desk Analyst I.

Key Responsibilities

Provide telephone-based technical support for hardware / software incidents and service requests

Research problems and utilize resources to diagnose and resolve issues within predefined SLAs

Document and maintain Standard Operating Procedures and workflows

Required Qualifications, Training, and Education

0-2 years of experience in Technical Support or troubleshooting

Proficiency with Microsoft Office Suite and IT Service Management ticketing systems

Understanding of Active Directory and Group Policy

Minimum of an Associate's degree in IT / technical field required; Bachelor's degree preferred

Experience with ITIL framework preferred

serp_jobs.job_alerts.create_a_job

Service Desk Analyst • Lafayette, Louisiana, United States

Job_description.internal_linking.related_jobs
Contract Deal Desk Analyst

Contract Deal Desk Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Contract Deal Desk Analyst.Key Responsibilities Review, structure, and approve deals to ensure alignment with pricing strategy and commercial terms Collaborate with Sa...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician III

Service Desk Technician III

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Technician III to provide advanced technical support and customer service.Key Responsibilities Resolve complex service requests and incidents escalated by ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Restaurant Delivery

Restaurant Delivery

DoorDash • Livonia, LA, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Technician

Service Desk Technician

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Technician (Evening Shift) to provide operational support services for the Department of Homeland Security. Key Responsibilities Provide remote computer sup...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Help Desk Specialist, Tier 1

Help Desk Specialist, Tier 1

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Specialist, Jr.Key Responsibilities Provide first-contact support and incident resolution for end users via phone, chat, or ticketing system Log service requ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Lead with Secret Clearance

Service Desk Lead with Secret Clearance

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Lead to oversee Tier 1-3 IT support operations for a secure defense program.Key Responsibilities Lead daily Tier 1-3 service desk operations, ensuring time...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Cyber Threat Analyst

Senior Cyber Threat Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Cyber Threat Intelligence Analyst to join their cybersecurity team.Key Responsibilities Conduct in-depth analysis of cyber threats, identifying patterns, indicat...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Bilingual Service Desk Analyst

Bilingual Service Desk Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Bilingual (Portuguese / English) Service Desk Analyst.Key Responsibilities Provide general IT end-user support via phone, email, or chat Diagnose technical issues and pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Contact Center Analyst

Senior Contact Center Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Contact Center Operations Analyst who will lead the review and analysis of contact center operational processes. Key Responsibilities Manage the gathering, analyz...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician (Night Shift)

Service Desk Technician (Night Shift)

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Technician (Night Shift) to provide operational support services to the Department of Homeland Security. Key Responsibilities Provide remote computer suppor...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Provider Network Analyst

Senior Provider Network Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Provider Network Operations Analyst Senior.Key Responsibilities Develops Pricing Agreement Templates for provider reimbursement setup Resolves provider payment issues ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Revenue Management Analyst

Revenue Management Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Revenue Management Analyst (Remote opportunity).Key Responsibilities Build and maintain SQL queries, data pipelines, and quality checks for RM & Distribution datasets ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Restaurant Delivery - Receive 100% of Customer Tips

Restaurant Delivery - Receive 100% of Customer Tips

DoorDash • Morganza, LA, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior HRIS Integrations Analyst

Senior HRIS Integrations Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior HRIS Integrations Analyst.Key Responsibilities : Design, develop, and implement Workday integrations using Workday Studio, Core Connectors, EIBs, and Workday Web ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Claims Help Desk Manager

Claims Help Desk Manager

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Claims Help Desk Assistant Manager, responsible for overseeing the Claims Help Desk and Technical Support functions remotely. Key Responsibilities Oversees execution of ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
IT Account Services Analyst

IT Account Services Analyst

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Account Services Representative.Key Responsibilities Creating, modifying, and deactivating user accounts in Active Directory and other systems Managing group membersh...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Analyst - End User Computing

Service Analyst - End User Computing

VirtualVocations • Lafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Analyst - End User Computing Enablement.Key Responsibilities Develop and execute go-to-market strategies for new End User Computing products and services Colle...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Restaurant Delivery - Flexible Onboarding

Restaurant Delivery - Flexible Onboarding

DoorDash • Livonia, LA, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted