Merchant Activation Specialist

Job Description

Job Description

Title : Merchant Activation Specialist

VMS ID : 15735

Location : 100% Remote – Midwest, Texas, or Northeast preferred (open to all U.S. locations)

Duration : 6mos to start + likely extensions

Pay Rate : $26.60 / hr W2 + Benefits

Job Description :

We are seeking a highly motivated and detail-oriented Merchant Activation Specialist to join our team and support a fast-moving project. As we expand a new program nationwide, this role will be critical in onboarding and activating merchants to ensure a seamless experience.

Key Responsibilities :

Guide merchants through the onboarding and activation process

Conduct outreach via phone and email to support merchant activation

Manage and maintain merchant data using Google Sheets and other tracking tools

Source high-quality images to represent merchant offerings

Assist with shipping materials via UPS if needed

Identify and resolve activation issues efficiently

Recommend and implement process improvements to enhance workflow

Qualifications (Required) :

Experience in fast-paced, execution-focused roles (e.g., operations or customer service)

Strong proficiency in Google Sheets and data tracking tools

Excellent attention to detail and commitment to quality

Effective verbal and written communication skills

Ability to multitask, prioritize, and work independently

Qualifications (Desired) :

Experience in merchant onboarding or B2B support

Comfort working in dynamic, fast-changing environments

on Specialist