Night Audit

Night Audit

The Night Audit position is a full-time, on-site role at the Hilton Garden Inn, located at 225 S Broadway, Rochester, MN 55903, USA. The rate is $17 USD per hour.

Key responsibilities include :

• Providing exceptional guest service through warm welcomes, efficient check-ins / check-outs, and personalized attention
• Auditing and balancing hotel accounts including room revenue, direct bills, credit cards, and incidentals
• Preparing daily financial reports and ensuring all postings are accurate and compliant
• Acting as Manager on Duty, responding to guest requests, incidents, or emergencies with professionalism
• Communicating effectively with other departments to resolve issues and ensure a smooth handoff to morning teams
• Maintaining lobby cleanliness, security protocols, and a professional front desk atmosphere
• Responding to guest inquiries about the hotel, local attractions, dining, and transportation
• Utilizing Hiltons OnQ reservation system and PEP platform to manage bookings and ensure data integrity
• Ensuring guest privacy and hotel confidentiality policies are always upheld
• Proven track record of reliability and ability to work independently overnight
• Previous hotel front desk or night audit experience preferred
• Experience with Hilton systems (PEP and OnQ) strongly preferred
• Strong communication skills and a calm, solution-oriented demeanor
• Professional appearance and conduct
• Ability to perform basic math and reconcile financial records accurately
• Availability to work weekends, holidays, and overnight shifts consistently

Perks and benefits include :

At Titan AMG, our mission is transforming spaces into safe & welcoming places where people experience memorable hospitality to cherish the moments that matter. By living our values, we're able to achieve this mission and provide memorable hospitality to our guests.

Preferred skills :

Preferred education :

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.