Senior Account Manager - IT Solutions

Senior Account Manager – IT Solutions role at LG Electronics North America

Overview

Our Senior Account Manager – IT Solutions will cover the Northeast Regional Territory, driving sales of LG's IT product portfolio. This field / home office–based role focuses on developing and managing end-user and reseller relationships, with a strong emphasis on large National Solution Provider (NSP) accounts. The successful candidate will be responsible for cultivating new business, qualifying, and closing major opportunities, and maintaining executive-level relationships with key decision-makers.

Responsibilities

• Design and implement strategies to expand LG's market share across key accounts and channels.
• Drive new business by identifying and engaging prospects while maintaining and expanding relationships with existing customers.
• Establish credibility with prospects and accounts by understanding needs, recommending tailored solutions, and positioning long-term value.
• Strengthen customer relationships through proactive support, guidance, and identification of new opportunities for profit and service improvements.
• Achieve assigned sales revenue targets and overall business plan goals for revenue, units, and product category performance.
• Target and acquire accounts to broaden both the depth and breadth of the customer base.
• Stay ahead of the market by monitoring industry trends, competitive activity, and customer feedback to inform product improvements and new offerings.
• Collaborate with product marketing on go-to-market strategies, ensuring alignment with divisional and channel-specific initiatives, and track / report progress weekly, monthly, quarterly, and annually.
• Partner with external business development teams while leveraging inside sales support for administrative and operational efficiency.
• Manage pipeline accuracy and forecast reliability, driving consensus with Product Management and taking corrective actions where needed.
• Deliver timely reports, including weekly call reports highlighting customer issues, market insights, and key requests.
• Continuously maintain accurate and complete data in Salesforce (or equivalent CRM) to manage opportunities, accounts, and pipeline activity.
• Coordinate with internal stakeholders (e.g., Brand Marketing, Pricing, Supply Chain) to ensure seamless account management.
• Maintain expertise in industry knowledge by attending workshops, reviewing publications, building networks, and participating in relevant associations.
• Travel within territory as required (approximately 70–75%).

Qualifications

Compensation and Benefits

This base pay range is based on US National Averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. This position provides a Sales Incentive Bonus.

Recruiting Range

$110,000—$140,000 USD

Benefits Offered Full-Time Employees

Privacy Notice

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Location

Based in the Northeast territory; remote with travel as noted above.

Notice : This job posting may contain references to other roles and salary ranges observed in the market; these references are provided for context and are not guarantees of compensation.

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