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Restoration Project Manager

Restoration Project Manager

ServproMilpitas, CA, US
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Join Our Team as a Restoration Project Manager

SERVPRO of Palo Alto is hiring a Restoration Project Manager! SERVPRO of Palo Alto offers :

  • First-class compensation
  • Superior benefits
  • Career progression
  • Professional development

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities :

  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and / or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

    • Additional Responsibilities :

  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

    • Position Requirements :

  • Valid driver's license
  • High school diploma / GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred

    • Skills / Physical Demands / Competencies :

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

    • Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

    Compensation : $85,000.00 - $110,000.00 per year

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    Restoration Project Manager • Milpitas, CA, US

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