Account Manager

Job Description

Job Description

Account Manager

Seeking an Account Manager for a Student Housing Community in Lawrence, KS

Job Purpose :

The Account Manager is responsible for on-going monitoring and maintenance of accounts receivables as well as the management of the collections process.

Primary Duties & Responsibilities :

• Post rental collections, make bank deposits and oversee the administration of accounting functions for the community, including the enforcement of delinquency policies.
• Distribute daily activity reports as required by the Community Manager.
• Assist in the preparation of Month End reports, reconcile and balance all accounts receivable.
• Process all deposit accounting refund requests and forward them, along with the Move Out Letter, to the corporate office for appropriate action.
• Audit records and files to identify dates requiring administrative action such as lease expiration dates, recurring payment end dates, delinquent accounts, and unlawful detainers as dictated by state law.
• Implement and monitor an aggressive collection process to reduce delinquent rent. Initiate and complete collection efforts on current and past residents for unpaid balances.
• Send invoices to past and current residents for damages they caused to the property and / or apartment unit.
• Collect funds on checks returned for insufficient funds or closed accounts.
• Answer phones, take and deliver messages, and provide customer service to the community’s residents.
• Manage the process for charging, recording, and communicating all fines, fees, and miscellaneous charges that get assessed to residents.

Qualifications :

Education and Experience Requirements :

Other and / or Preferred Education / Experience :