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Master Technician

Master Technician

Jaguar and Land Rover of West ColumbiaClarksville, MD, US
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Job Description

Job Description

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, and Bethesda areas since the 1950s. Mr. William Coleman, founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience.

We are a prestigious Jaguar Land Rover dealership committed to providing exceptional service to our high-end clientele. Our dealership is dedicated to excellence and has built a reputation for quality, performance, and customer satisfaction. We are looking to expand our team with a talented and experienced ASE Certified Master Mechanic to join our service department.

Job Overview : As a Highline Dealer ASE Certified Master Mechanic at our Jaguar Land Rover dealership, you will be responsible for performing advanced diagnostic, repair, and maintenance services on luxury vehicles. You will work with state-of-the-art tools and technologies to deliver top-tier service while adhering to the highest standards of safety, quality, and efficiency.

Key Responsibilities :

  • Perform diagnostics and repairs on Jaguar and Land Rover vehicles, ensuring all work is completed to manufacturer specifications and quality standards.
  • Provide expert-level service on complex mechanical and electrical systems, including engines, transmissions, suspensions, and more.
  • Utilize manufacturer-specific diagnostic equipment and technology to diagnose vehicle issues and recommend appropriate solutions.
  • Perform routine maintenance, including oil changes, tire rotations, brake inspections, and fluid exchanges.
  • Communicate effectively with Service Advisors to provide accurate and clear estimates, and ensure that the necessary parts and materials are available.
  • Keep accurate records of services performed, time spent, and parts used.
  • Stay current with updates, recalls, and service bulletins related to Jaguar Land Rover vehicles.
  • Mentor and assist junior technicians, offering guidance on complex repairs and troubleshooting.
  • Adhere to dealership policies and procedures, ensuring a safe working environment and maintaining high levels of professionalism.

Requirements :

  • ASE Certified Master Technician (or equivalent certification).
  • Extensive experience in servicing and repairing luxury vehicles, specifically Jaguar, Land Rover, or other highline brands.
  • Advanced diagnostic and troubleshooting skills with a strong understanding of vehicle systems and technologies.
  • Proficient in using modern diagnostic tools and equipment.
  • Excellent communication skills and ability to interact with customers when necessary.
  • Strong attention to detail and commitment to delivering high-quality service.
  • Ability to work independently or as part of a team.
  • Valid driver's license and a clean driving record.
  • Ability to lift and maneuver heavy parts and components as required.

    • Preferred Qualifications :

  • Previous experience working in a Jaguar Land Rover dealership or highline vehicle service environment.
  • Manufacturer-specific training or certification (Jaguar Land Rover).
  • Experience with hybrid or electric vehicle systems is a plus.

    • What We Offer :

  • Health insurance (medical, dental and vision)
  • 401(k)
  • Paid vacation
  • SSL (sick leave)
  • Paid holidays

    • Applicants have rights under Federal Employment Laws :

  • Family & Medical Leave Act (FMLA) : https : / / www.dol.gov / agencies / whd / posters / fmla
  • Equal Employment Opportunity (EEO) : https : / / www.eeoc.gov / know -your-rights-workplace-discrimination-illegal-poster
  • Employee Polygraph Protection Act (EPPA) : https : / / www.dol.gov / sites / dolgov / files / WHD / legacy / files / eppac.pdf
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    Master Technician • Clarksville, MD, US