serp_jobs.error_messages.no_longer_accepting
Clinical RN
WiproJefferson City, MO, USjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
Job description : Job Description
Do
- Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly
- Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain broad knowledge of client products and / or services
- Offer additional products and / or services as needed
- Prepare complete and accurate work including appropriately notating accounts as required
- Track, document and retrieve information in call tracking database
- Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs)
- Participate in activities designed to improve customer satisfaction and business performance
serp_jobs.job_alerts.create_a_job
Clinical Rn • Jefferson City, MO, US
Job_description.internal_linking.related_jobs
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