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Customer Service Rep(04244) - 135 Madison Road

Customer Service Rep(04244) - 135 Madison Road

Domino's PizzaOrange, VA, US
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Customer Service Rep

We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service.

  • Respond to customer inquiries via phone, in person, in a timely and professional manner
  • Provide accurate information about products, services, and company policies
  • Process orders, refunds, and exchanges efficiently
  • Identify and escalate complex issues to management
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with team members to improve customer service processes
  • Stay updated on product knowledge and company policies
  • Achieve performance targets and quality assurance standards

Qualifications :

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency in customer service software and basic computer skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Patient and empathetic approach to customer interactions
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work flexible hours, including weekends and holidays as needed
  • Knowledge of our products or services is a plus
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    Customer Service 135 • Orange, VA, US

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