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Bus Continuity Consultant
Bus Continuity ConsultantBank of America • Richmond, VA, US
Bus Continuity Consultant

Bus Continuity Consultant

Bank of America • Richmond, VA, US
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Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting / measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.

Team Specific Job Description

This job is responsible for supporting the Enterprise Services Framework and Taxonomy program, facilitating cross-functional collaboration and program management activities supporting the development of program strategy, planning and execution of stakeholder / employee readiness activities which include training and communications. A wonderful opportunity to join an exciting and fulfilling role that participates in numerous transformation initiatives, driving, and delivering change across the organization and stakeholder groups. Readiness initiatives will vary in size from quick hits to longer term efforts. This role provides direct engagement with senior leadership within the organization and across the enterprise, providing executive visibility and opportunity for career progression.

Responsibilities

  • Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan
  • Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives
  • Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events
  • Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements
  • Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners
  • Develop and execute on Enterprise Data Management policies and standards, works across team to ensure adherence, serves as a key point of contact for all topics related to data compliance around reporting and upstream data sharing
  • Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of data adherence issues.
  • Execution of daily / monthly control routines supporting the completeness, accuracy, and delivery of data consumed by downstream stakeholders and reporting.
  • Supporting high-priority efforts, including issue remediation, strategic initiatives, and process enhancements supporting data management activities
  • Provide analytical, execution, and project management support for data management activities
  • Maintaining effective reporting and communication routines to achieve understanding of oversight activities including design, development, and execution of communications
  • Develop consistent, robust and branded materials to support awareness and adoption of the program
  • Coordinating and supporting services program routines as appropriate
  • Engaging with business partners and stakeholders to represent program
  • Understanding regulatory and internal issues management protocols and processes
  • Identifying emerging issues and proactively managing functional and internal timelines, as well as risks, issues, and dependencies
  • Executing policy and standard adherence activities and oversight routines, including implementing Process controls, metric, and monitoring activities
  • Support change readiness and adoption of key initiatives ensuring that execution is aligned with target outcomes by working with the sponsor / stakeholders
  • Provide subject matter consulting support in audit and regulatory matters, as needed

Skills

  • Active Listening
  • Adaptability
  • Attention to Detail
  • Critical Thinking
  • Data Collection and Entry
  • Collaboration
  • Continuous Improvement
  • Issue Management
  • Record Keeping
  • Written Communications
  • Business Continuity Management
  • Data Management
  • Data and Trend Analysis
  • Policies, Procedures, and Guidelines Management
  • Process Simplification
  • Analytical Thinking
  • Data Governance
  • Data Quality Management
  • Controls Management
  • Production Support
  • Solution Design
  • Presentation Skills
  • Prioritization
  • Process Management
  • Oral Communications
  • Risk Management
  • Influence
  • Strategic Thinking
  • Required Qualifications

  • 5-7 years of relevant work experience in business controls, governance and / or risk management
  • Ability to be flexible in support of the maturing organization with an enterprise scope and mandate
  • Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines
  • Proficient working with large databases, experience with data mining
  • Advanced knowledge of Excel, PowerPoint, and SharePoint
  • Familiarity with all Data Management Policy and Standards
  • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
  • Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization
  • Desired Qualifications

  • Understanding of outsourcing (third party / inter-affiliate) requirements, including contracts, services, and change management
  • Understanding of Inter-affiliate Service relationships between legal entities of the Company
  • Understanding of enterprise lines of business and global operations
  • Familiarity with the Enterprise Services Taxonomy
  • Minimum Education Requirement

  • Bachelor's Degree or equivalent work experience
  • Shift

    1st shift (United States of America)

    Hours Per Week

    40

    Pay Transparency details

    US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range $87,500.00 - $124,500.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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