Medical Claims Associate

NRECALincoln, NE, US

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Medical Claims Associate

Make a Difference, Build Your Career at NRECA and Join Us as a Medical Claims Associate (Lincoln, NE)!

Join a team that's making an impactand getting recognized for it! Our Lincoln-based Group Benefits team is hiring a Medical Claims Associate to deliver compassionate service and accurate claims support to our members across the country.

We're proud to be named one of Lincoln's Best Places to Workand we're looking for people who care deeply about helping others and want to grow with a mission-driven organization.

NRECA is a unique national trade association providing advocacy, financial services, and business support services to over 900 consumer owned electric cooperatives across the country. NRECA employees are united by our mission, inclusive culture, collaborative workplace, and commitment to service excellence. As a "best place to work" employer, we operate with integrity, transparency, and a spirit of innovation.

Are you ready to be part of a dynamic, inclusive, and mission-driven insurance and financial services team? The work we do to develop and administer industry-leading employee benefit plans and services are diverse and intellectually challenging, and the results help improve the quality of life for hard working Americans across the country.

At NRECA, we cultivate and reward a commitment to delivering service excellence to our members every day. Our culture emphasizes a strong sense of diversity, integrity and belonging, driven by our core values of collaboration, communication, creative problem solving, and accountability. If you are motivated by mission and values, as well as competitive pay and outstanding benefits, then this is the place for you.

What You'll Do

Serve as a primary contact for member inquiries via phone, email, fax, and written correspondence
Make outbound calls to members and providers as needed
Ensure claims are processed accurately and in accordance with policy provisions
Investigate and analyze medical, dental, and vision claims

What You'll Gain

Competitive pay and outstanding benefits

Medical, dental, and vision insurance

Matching 401(k) and pension plan

Wellness programs and professional development opportunities

A supportive team and a culture that values your contributions

Qualifications

What You'll Bring

High school diploma required; Associate's degree preferred

Medical office experience including reception work with exposure to the billing of medical claims and / or verifying medical benefits with insurance companies.

Strong telephone customer service and communication skills

Comfort using Microsoft Office and navigating computer systems

Ability to multitask and meet quality and production goals

Willingness to earn a medical terminology certification within 6 months of hire

Work Schedule

Hybrid schedule : MondayFriday, 8 : 15 a.m. 5 : 00 p.m.

Must be onsite MondayThursday during training

Occasional Saturday hours may be required

Note : 100% remote work is not available

Essential Physical Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This position primarily involves sedentary work, requiring the employee to sit for extended periods.

Must have close visual acuity to perform activities such as viewing a computer screen, reading, and analyzing data.

Requires manual dexterity for frequent use of a keyboard and other office equipment.

Occasional light lifting (up to 10 pounds) may be required, such as handling files or office supplies.

The employee must be able to communicate effectively in person, over the phone, and via email.

Ready to take the next step in your NRECA journey? Apply now and help us continue delivering excellence to our members!

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Associate Medical • Lincoln, NE, US