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Field Service Technician

Field Service Technician

EV.CareersHouston, TX, us
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Job Description

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Key Role Details

  • Position Type : Full-time, Travel
  • Industry : Electric Vehicle Infrastructure
  • Location : Various
  • Department : Service Operations

Key Responsibilities

  • Execute diagnostic, maintenance, and repair work on charging systems
  • Perform commissioning and periodic maintenance interventions
  • Work independently and collaboratively to maximize repair efficiency
  • Document repairs thoroughly and consistently
  • Provide feedback to remote service and development teams
  • Coordinate service interventions within assigned territory

    • Requirements

  • Technical Background
  • Technical certification or experience in electrical engineering
  • Experience as electrician in low-voltage range (up to 1,000V)
  • 2+ years support role in eMobility / EV charging industry
  • Basic software and diagnostic skills
  • Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
  • Proficiency in MS Office (Windows, Excel, Word)
  • Strong customer service orientation
  • Professional communication abilities
  • Experience working under time pressure
  • Ability to manage urgent customer escalations
  • Ability to lift 75lbs (components and units)
  • Capable of repeated ladder climbing
  • Able to stand / walk for extended periods
  • Valid driver's license
  • Valid passport
  • Flexibility for overtime work
  • Willingness for domestic and international travel
  • Available for flexible hours

    • Benefits

  • Medical Benefits with cost assistance.
  • Vision
  • Dental
  • Life Insurance paid by employer
  • Disability
  • Flexible Spending Accounts (FSA / HSA)
  • PTO (minimum 16 days)
  • Company holidays

    • Requirements

    Proven work experience in developing and executing test cases related to eMobility electrical and software systems, including Design Failure Mode and Effects Analysis (DFMEA) and Design Verification Plan and Report (DVP&R). 5+ years of applicable experience working in Validation Engineering minimum. Ability to interpret electrical circuits with a strong comprehension of electrical transients and steady-state properties. Knowledge of vehicle electrical and electronic systems, as well as experience working with test instrumentation, data acquisition / analysis software, and testing methodology. Solid understanding of high voltage battery management systems, as well as experience with electric motors and drive-specific design. Experience with HIL simulation systems, such as DSpace, Typhoon, OPAL-RT, or similar software. Proficient in simulation and modeling using tools such as Matlab, Simulink, Stateflow, and LabVIEW, as well as experience with model-based design. Preferred Automotive and / or Electric Vehicle (EV) technologies experience, highly preferred. Experience with CAN Networks and electrical test and measurement equipment (i.e. DMM, Oscilloscope, Vector CANalizer / CANoe). Experience with troubleshooting DAQ systems and Loggers preferred. Knowledge of embedded processor control logic with the ability to program controllers. Experience with automotive standards like ISO.

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    Field Service Technician • Houston, TX, us