A company is looking for an Insurance Agent to assist customers by providing information about products and services, answering questions, and resolving issues.
Key Responsibilities
Respond to customer inquiries and manage incoming contacts regarding member questions and complaints
Analyze and resolve problems and discrepancies for member accounts while assisting team members as needed
Maintain product knowledge and compliance with customer service policies and federal / state regulations
Required Qualifications
Must have and maintain a Property & Casualty License or obtain within 45 days of hire
Minimum of 2 years of relevant experience in customer service or a call center environment
No formal education requirement
Insurance Agent • Kansas City, Kansas, United States