Sr. Lead, Behavior-Centered Design & Development

Sr. Lead, Behavior-Centered Design And Development

Embedded within the Strategy and Portfolio Management team of the Legal, Governance, Risk, and Compliance (LGRC) division, the new Sr. Lead, Behavior-Centered Design and Development role will play a critical part in achieving that vision as swiftly and effectively as possible.

This role will ensure that all LGRC projects and initiatives have the greatest impact possible by incorporating evidence-based principles from behavioral science into the division's design of risk-management solutions. The role will own the creation and implementation of a Behavior-Centered Design Framework and programs along with a complementary Behavior-Centered Learning & Development Methodology, which will enable all subfunctions of LGRC to drive behavior change that is vital to effectively manage risks, seize opportunities presented by uncertainty, and accelerate mission success.

This position is hybrid (onsite Tuesdays and Thursdays) if located in the Washington, DC area or remote for non-local candidates. It is only available to US-based candidates if they have the right to work in the United States. It reports to the Director of Strategy and Portfolio Management.

Responsibilities :

Strategic Behavior-Change Leadership

• Lead a collaborative process that co-creates and deploys within LGRC a bespoke Behavior-Centered Design (BCD) Framework that puts behavior front and center in our management of prioritized risks, and provides a structure, process and resource suite for identifying desirable behaviors that are vital to the success of strategic objectives, developing clever solutions to overcome behavioral obstacles, measure success, and iteratively learn and improve.
• Ensure the BCD Framework will : Equip LGRC teammates with a pragmatic, user-focused process rooted in behavioral science and human-centered design that enables rapid, effective risk management and accelerates strategic goal achievement.
• Enable the translation of priorities into motivational goal statements and behavior-centric OKRs.
• Incorporate into the Framing and Discovery phases the power of identifying crucial moments specific situations where behavior has a disproportionate impact and linking them to vital behaviors, which are high-leverage actions that drive prioritized outcomes.
• Incorporate into the Framing and Discovery phases an identification of the drivers of behavior most relevant to fostering motivation and building ability to engage in the targeted vital behaviors.
• Incorporate effective measurement that not only tracks results but motivates vital behavior.
• Equip users with tools and other resources enabling them to nimbly identify vital behaviors and design behavior-centered solutions that make it easier for people to engage in those behaviors that are vital to scaling protection of people living in poverty from violence.
• Lead the adoption, integration, and utilization of the BCD Framework across LGRC.
• Be an adviser and hands-on coach to interested leaders and other stakeholders outside LGRC, helping them learn and apply the BCD Framework to drive success.
• Provide behavioral insights and data to inform strategic planning, risk mitigation strategies, and divisional transformation initiatives.
• Promote a culture that embraces the notion that most risks whether operational, financial, legal, or reputational are either caused or exacerbated by human decisions and actions, and that by understanding the behavioral drivers behind these actions, IJM at every level can better predict and prevent them.

Strategic Behavior-Centered Learning & Development (BCLD) Leadership

Develop and Curate BCLD Content

Capacity Building within LGRC

Partnership and Communication

Measurement, Learning, Reporting, and Innovation

Qualifications :

Critical Qualities :

Application Process :