General Manager, Lansing Complex

General Manager Lansing Venues

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention / exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The General Manager is responsible for the strategic leadership, overall management, and operational performance of Lansing Venues, including the Lansing Center (convention center), Jackson Field (leased minor league baseball stadium with facility oversight), and Groesbeck Golf Course (municipal golf course). This role requires a dynamic executive leader with experience overseeing multi-venue operations, developing high-performing teams, managing public-private partnerships, and driving economic and community impact through events and tourism.

Essential Duties and Responsibilities

• Proactively promote the venues to maximize usage and revenue across conventions, sports, entertainment, and community events.
• Serve as the principal liaison with the City of Lansing, LEPFA, local agencies, and tourism partners to foster alignment and stakeholder engagement.
• Provide oversight and final approval for all agreements, including partnerships, vendor contracts, and event licenses.
• Direct all venue departments including booking, finance, human resources, operations, food and beverage, box office, marketing, security, maintenance, and guest services.
• Lead the implementation of corporate and client directives including training programs, safety and emergency planning, energy efficiency, and service standards.
• Develop and oversee short- and long-term strategic plans, capital improvement projects, and operational initiatives in alignment with city goals and corporate policies.
• Maintain relationships with destination marketing organizations such as Choose Lansing and other regional agencies.
• Ensure all venues meet or exceed service expectations, safety regulations, and facility presentation standards.
• Represent the venues publicly in community forums, media interviews, and hospitality industry events.
• Direct the development and administration of annual budgets, monthly financial reports, and capital expenditure planning.
• Mentor and develop the leadership team, fostering a culture of innovation, collaboration, and accountability.
• Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and / or revenue.
• Perform other duties as assigned in support of venue success and client objectives.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Skills and Abilities

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : On Site Lansing, Michigan

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor