Practice Manager - Great Lakes Surgical Specialists & Colon and Rectal Surgeons of Erie

Practice Manager Opportunity

UPMC's Great Lakes Surgical Specialists and Colon and Rectal Surgeons of Erie is seeking a dynamic and experienced Practice Manager to lead daily operations across our physician offices and clinic sites. This role is essential in ensuring efficient workflows, maintaining compliance, and fostering a patient-centered environment. Prior medical office management experience is preferred, as you'll be responsible for supervising staff, coordinating schedules, and supporting financial and operational goals. If you're ready to make a meaningful impact in a leadership role within a respected healthcare system, we invite you to apply.

This full-time position will work Monday through Friday between the hours of 7 : 30am and 4 : 30pm. No holidays or weekends are required.

Responsibilities :

• Manages daily operations at physician offices and clinic sites and coordinates work activities.
• Manages schedules and call-offs.
• Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide / departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.

Qualifications :

UPMC is an Equal Opportunity Employer / Disability / Veteran