Technical Success Engineer

A company is looking for a Success Engineer who thrives at the intersection of software engineering and client engagement.

Key Responsibilities

Drive proactive customer growth through monitoring, engagement, and structured meetings

Support technical implementation and onboarding by guiding customers and creating scalable resources

Build data-driven insights by tracking product adoption and maintaining health scores

Required Qualifications

3+ years of experience in a technical customer-facing role

Hands-on engineering experience with backend systems and API integration

Experience in guiding technical teams through onboarding processes

Ability to create systematic customer success processes

Familiarity with tools such as HubSpot, PostHog, and Postgres