Director of Social Services - Family ShelterTandym Group • New York, NY, US
Director of Social Services - Family Shelter
Tandym Group • New York, NY, US
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job_description.job_card.job_description3+ years of experience in a Family and / or Single Shelter setting Master's Degree in Social Work, Mental Health Counseling, or a related Human Services field Previous experience in a Supervisory role Computer savvy Strong organizational and crisis management abilities Licensed Master Social Worker (LMSW) and / or Licensed Mental Health Counselor (LMHC) Bilingual Experience with CARES database
A leading nonprofit organization in New York City is seeking an experienced Director of Social Services to oversee operations at a transitional family shelter serving 50+ families. This role combines leadership, crisis management, and hands-on social services expertise to ensure high-quality client care and program compliance.
Responsibilities
- Lead and supervise a multidisciplinary social services team of 8+ staff, including case managers, housing specialists, and coordinators
- Oversee daily operations of the Social Services Department, ensuring program goals and compliance with DHS and city regulations
- Provide crisis intervention and de-escalation support for staff and clients
- Conduct weekly supervisions, performance evaluations, and staff development
- Manage administrative and compliance functions including chart audits, reporting, and database maintenance (CARES, CTS, NYC Way, 4002)
- Serve as 24 / 7 on-call emergency contact (phone only)
- Support client families in achieving permanent housing placements and maintaining stability
Qualifications
Desired Skills :
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Social Service Director • New York, NY, US