Network Engineer

Job Description

Job Description

Network Engineer

Reports To : Networking Manager                                  Department : Infrastructure

Location : Remote or Hybrid                                Exemption Status : Exempt

PURPOSE

This position’s primary responsibility is to provide operational support for our clients’ network infrastructure including switches, routers, wireless access points and controllers, and firewalls. In addition to support, the network engineer will be involved in building, configuring and securing network infrastructure for clients. The successful candidate will have strong project management, organizational, and communication skills, along with a strong sense of urgency.

RESPONSIBILITIES

• Address escalated tickets for complex operational issues in client networks.
• Maintain clients’ existing networks to ensure stability and compliance, and to address any issues and failures that arise during normal operation.
• Communicate with clients regarding status of open tasks daily.
• Assist with projects for data network design, development, and implementation, working in conjunction with professional services teams.
• Follow established processes for all work, adhering to Ascend’s quality standards.
• Development of documentation for client networks, including network diagrams.
• Work with vendors for support case resolution.
• Assist in mentorship / training of junior engineers.
• Participate in an on-call rotation to provide off-hours support.

PREFERRED SKILLS, EDUCATION AND EXPERIENCE

At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.

CORE VALUES

We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values :

Salary starting at $80,000

The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.

Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience.

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