Analytical Support Specialist

A company is looking for an Analytical Support Specialist to provide analytical support to the Business Office-Account Management Section.

Key Responsibilities

Conduct analysis and management of FSC service level agreements (SLAs) and franchise agreements (FAs)

Design and evaluate agreements while managing procedures for data collection and analysis

Analyze invoicing against agreements and provide actionable intelligence to management

Required Qualifications

10+ years of experience in managing relevant SLAs and FAs

Bachelor's Degree in Business Administration, English / Journalism, or related field (or equivalent)

General proficiency with Momentum and Adobe

Experience in customer or account management

Ability to work independently and manage multiple business office functions efficiently