Austin, Texas, United States Software and Services
Description
The Cloud and Automation team manages a large fleet of infrastructure that spans across Global DataCenters owned by Apple and Third party Cloud vendors like AWS and GCP, with the goal of providing stability to users of our apps at Apple stores across the world. The candidate would work closely with product owners and app owners to establish SLOs and identify areas of improvement across the app suite and support the roll out of new features across multiple regions and Geo. They would manage offshore and onsite support team in handling queries and problems reported by users from Apple stores. The candidate would also be involved in building robust monitoring and alerting systems for our suite of apps and Create tools to automate troubleshooting processes thereby reducing the downtime of our critical apps.
Minimum Qualifications
Preferred Qualifications
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Automation Engineer • Austin, TX, US