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Installation Manager

Installation Manager

Window NationGrand Rapids, MI, US
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Installation Manager

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better. One goal, one passion growth is everything at Window Nation. At Window Nation, we dont just replace windows and doors we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, weve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, weve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements. As we continue to grow and expand into new markets in 2026, were looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact on customers and the future of home improvement. Were seeking an Install Manager to grow and develop our field install team and processes for our new Grand Rapids market, opening in January 2026. This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.

What You'll Do :

  • Select, monitor and validate 1099 installation crews, document and maintain skill matrix. Process install pay.
  • Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing.
  • Serves as customer service liaison when install related problems arise.
  • Oversees job sites to ensure quality installs are complete; performs measures and services as needed.
  • Responsible for quality job inspections to ensure crew performance is at the highest standards.

What We're Looking For :

  • High school diploma, GED, or equivalent education.
  • 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries.
  • 4+ years of general construction knowledge.
  • 3+ years of experience in a field-based or home services environment.
  • 1+ years of experience with window installation, measuring, or servicing windows.
  • Experience managing or coordinating installation crews, including 1099 installers.
  • Valid drivers license and a driving record that meets company insurance standards.
  • Preferred Skills and Experience :

  • Bachelors degree in business, operations or construction management, or related field.
  • Background in warehouse management.
  • Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.).
  • High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus.
  • A customer-centric mindset with the ability to build trust and resolve issues quickly.
  • Demonstrated success in fast-paced, deadline-driven, and high-pressure environments.
  • What We Offer :

  • Competitive pay and performance-based bonus opportunities.
  • Full benefits package including medical, dental, vision, life, and 401(k) retirement options.
  • Paid time off.
  • Growth opportunities within a rapidly expanding company.
  • A supportive team culture where your contributions matter and craftsmanship is celebrated.
  • Training to help you succeed from Day One.
  • At Window Nation, we know that when our people grow, our company grows. Were committed to helping you build a rewarding career while being part of a team that values hard work, reliability, and collaboration. Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process. Window Nation cultivates a culture of inclusion that respects our employees individual strengths, views, and experiences. We believe our differences make us a better team one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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    Installation Manager • Grand Rapids, MI, US