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General Manager Store -Retail - ( Greenwich ) (Greenwich)

General Manager Store -Retail - ( Greenwich ) (Greenwich)

Nili Lotan New YorkGreenwich, CT, United States
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About The Role

Nili Lotan is seeking a General Manager for its Greenwich Location. The General Manager will lead and inspire a team of sales associates, and stylists and support staff to deliver exceptional results, uphold brand standards, and ensure an elevated customer experience. In addition to operational leadership, this role carries a dedicated focus on VIC (Very Important Client)

developmentbuilding, nurturing, and retaining top-tier clientele through high-touch service, events, and personalized engagement strategies.

This position is base + a competitive commission and is based in Greenwich, CT.

Responsibilities

  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers.
  • Initiate conversation, share advice, and share product knowledge to interact with the customer in every zone in a personalized, genuine way.
  • Support an environment of teamwork, trust and collaboration with peers, customers, and supervisors.
  • Build credibility and trust as a Senior Stylist by staying current with market competition, industry, fashion trends and customer shopping behaviors.

Qualifications

  • 5+ years of Digital or Retail Sales and Client Service experience in the luxury environment.
  • Experienced stylist who has an active and established client book.
  • Acumen of Shopify technology / platform is highly desirable.
  • Knowledge of cash register systems, basic computer skills (iPad / Laptop, Mobile POS, and Internet).
  • Excellent verbal and written skills to accurately complete all business reports and client related communications.
  • Ability to adjust priorities and manage time in a fast-paced environment as business evolves.
  • Personal and Professional Must-Have Qualities

  • Self-Motivated
  • Resourceful and Independent Problem Solver
  • Professional and Enthusiastic Team Player
  • Client Service Expert
  • Strong Leader
  • What we offer :

    Salary : While the published salary range is a good faith reflection of the targeted salary level for the position, Nili Lotan reserves the right to pay outside of the published range of $110,000-$120,000 annually.

    In addition, there is a comprehensive benefits package including : medical, dental, vision, paid time off program, retirement plan and a generous employee discount and clothing allowance.

    Nili Lotan is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

    As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background..

    About Nili Lotan :

    Nili Lotan, after a very successful career leading design teams at top American fashion houses including Ralph Lauren, Liz Claiborne, and Nautica, launches her own namesake label in 2003, designing a wardrobe of luxurious, chic, and timeless pieces for today's woman, grounded in the belief that a wardrobe should function as an extension of oneself. Her philosophy is that clothes should be elements for self-expression. Lotans design process is highly intuitive. She is inspired by women with a strong sense of personal style, and draws from art, music and rock n roll to design her collection. By designing pieces she herself wants to wear, Lotans collection instinctively resonate with a womans lifestyle. Since its debut, the brand has expanded beyond womenswear to include a mens collection. Nili Lotan has several retail stores in the United States and the collection can be found at upscale retailers throughout the United States, Canada, Europe, Asia and Australia

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    Store Manager Greenwich • Greenwich, CT, United States

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