Business Analyst - ServiceNow HAM
VirtualVocationsDorchester, Massachusetts, United Statesjob_description.job_card.variable_hours_ago
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A company is looking for a Business Analyst - ServiceNow HAM.
Key Responsibilities :
Lead the design and architecture of ServiceNow HAM solutions aligned with business goals
Gather and analyze business requirements to develop HAM use cases and configure HAM modules
Identify opportunities for process optimization and establish governance frameworks for HAM
Required Qualifications :
5+ years of experience with ServiceNow, focusing on Hardware Asset Management (HAM)
Proven experience in designing and implementing HAM use cases
Deep understanding of HAM architecture, including data models and lifecycle workflows
Experience with ITIL processes and asset lifecycle management
Familiarity with stakeholder management and training end-users
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Servicenow Analyst • Dorchester, Massachusetts, United States
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