Strategic Operations

About Dust

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.

With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs.

We are at an exciting stage of our journey. We've raised our Series A, expanded in the US, and hit the $1m and $2m ARR milestones in 2024; we aim to x5 our growth by the end of 2025.

Dust is a Sequoia-backed company with an experienced and determined team of optimists (coming from companies like Stripe or OpenAI) that like to focus on users, getting great things done by shipping fast, and doesn't take itself too seriously while doing so.

Our Culture

Operations works across all teams at Dust to drive, build and enable growth of the business.

We are architects and builders. We lead mission-critical, cross-functional efforts, deliver objective analysis and insights, incubate new functions, and execute on strategic initiatives.

You might dig into improving Dust self-serve motion, design new business systems and processes to scale Dust, help us launch new features better and faster, or prepare our next board meeting. Whatever it is, we work on what will move the needle most for Dust. We care about results, not activity, and we help each other doing it.

This isn't a traditional support role you'll be building the operational foundation that lets a lean team compete with companies 10x our size.

Product-First

Unlike others focused on building foundation models, we're laser-focused on creating delightful product experiences with existing LLMs. Think "No GPUs before PMF".

Small, High-Impact Team

Join a team of alumni from Stripe, Square, OpenAI, and other top tech companies. We're intentionally keeping our team small and mighty every individual has massive scope and impact.

Transparency & Collaboration

Our repository is open source, and we leverage serendipity between team members. We believe the best ideas emerge when the team shares information and insights openly.

Proactive Problem-Solving

If you see something broken, fix itwithout waiting for permission. We don't wait for solutions - we create them.

Ship to Learn

We move fast and learn from real user feedback.

Intellectual Humility

We value strong convictions balanced with open-mindedness. Team members confidently advocate for their ideas while remaining receptive to new perspectives and evidence that might change their minds. If new data emerges, we adapt quickly.

What You'll Do

• Help identify and implement new opportunities that grow Dust's business across our EU and US markets
• Work with Product to prioritize and launch features most important to our builder and admin segments
• Design and implement the business and operational systems that make Dust tick from quote-to-cash automation to user onboarding flows
• Perform analyses and research that help us make the right growth decisions, using both traditional analytics and AI-powered insights
• Incubate and help run new functions before we hire dedicated teams (business operations already built partnerships, community, customer success and talent)
• Partner with Engineering, Product, Sales, and Marketing to execute on strategic initiatives and drive operational scale
• Build with Dust to transform Dust become a power user of our own product and showcase what's possible with AI agents
• Drive company-wide accountability through OKR planning, board materials, and investor communications

Requirements

The Builders We're Looking For :

Nice to Have (or Excited to Learn) :

"Nice to have" really means "nice to have". It's completely possible that you don't have any of these and are still a great fit for the team.

Compensation and Benefits

Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice.

Location

We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, valuing the magic that happens when talented people work closely together.

Why Dust

We're not building yet another enterprise SaaS tool. We're creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better) the key is building the infrastructure so that they have context and explore the best interfaces for humans to interact with them.

We have the unique opportunity to explore and shape the way humans interact with machines while working on a product we use ourselves